Wed 16 May 2007
Papyrus
1270 3rd Ave. 212-717-1060 / 852 Lexington Ave. 212-717-0002 /
Weekdays 10am–7pm, Sat 10am–6pm, Sun noon–5pm.
The Edge: Wonderful cards and wraps. § Beautiful paper and cards for all occasions which show taste and class! 125
locations nationwide.
Home & home office
Stationery
quality style service value: 45 45 30 34
August 28th, 2007 at 5:34 pm
I ordered wedding invitations which came in wrong TWICE, and as a result the invitatins went out almost 2 weeks late. I subsequently lodged a complaint with the Papyrus store in Cincinnati where i placed the order.
I have never received a call from the Manager of that store and when I have called to speak with the manger I am told that my complaint has been sent on to a district office. I have never heard from anyone in that office either. The local store refuses to give me a contact in the district office. It has been almost 4 months.
Horrible customer service. I will never count on Papyrus again.
September 20th, 2007 at 3:12 pm
This chain is well known globally… one clients experience. Our earlier respondents liked the store in NYC a great deal. Can others comment?